Annisa M.

Annisa M. has extensive experience in the customer service industry, working at RBS for several years in various roles such as Customer Service Representative, Service Recovery Expert, and Expert Complaint Handler. Currently, Annisa is a Customer Experience Specialist at PA Housing where Annisa coaches and supports staff to provide excellent customer service and fair outcomes. Annisa also has a background in education, having attended Loughborough College from 2008 to 2010.