Deanna V.

Head Of Contacts at PA Housing

Deanna V. has a diverse work history spanning over 20 years. In their current role at PA Housing, they serve as the Head of Contacts, leading a team of 100 colleagues in the provision of various services. Deanna is dedicated to putting customers first and empowering their colleagues to deliver a first-class customer experience. Deanna previously worked as a Housing Operations Manager at PA Housing before transitioning to their current position. Deanna also holds a role as a Board Member at Warwickshire Rural Housing Association Limited and serves as a Parent Governor at Thomas Estley Community College. Prior to their current positions, Deanna worked at asra Housing Group in various roles, including Group Allocations Manager and Empty Homes Team Manager. Deanna began their career at Citibase PLC as an Assistant Business Manager and also gained experience at Leicester Housing Association Limited as a Lettings Officer and Property Team Assistant.

Deanna V. began their education at Greenbrier High School, where they obtained a High School Diploma from 1996 to 2000. Deanna then attended Augusta State University from 1998 to 2000, although no specific degree or field of study is mentioned for this period.

In 2000, Deanna V. enrolled at Georgia College & State University and pursued a Bachelor of Arts degree in History. Deanna studied at this institution until 2003, successfully completing their degree.

Following their undergraduate studies, Deanna V. furthered their education at De Montfort University in 2002 for a year. Although the degree obtained is not specified, it is known that they pursued a field of study in History during this time.

In 2020, Deanna V. decided to continue their education at the Chartered Institute of Housing. Deanna pursued a Level 4 CIH Senior Property Management degree, specializing in Housing. Deanna completed this program in 2021, earning a certification in Level 4 CIH Senior Property Management with a distinction.

Overall, Deanna V.'s educational journey includes a High School Diploma from Greenbrier High School, a Bachelor of Arts degree in History from Georgia College & State University, and a Level 4 CIH Senior Property Management certification from the Chartered Institute of Housing.

Links

Timeline

  • Head Of Contacts

    June, 2023 - present

  • Housing Operations Manager

    April, 2016