Steve Harrison

Steve Harrison has extensive experience in call center management and operations. Steve served as the Director of Call Center Services at PA Logic Solutions LLC, where they coordinated employee schedules and training to ensure prompt delivery of services to clients. At Catalyst Rx, they held the position of Vice President Operations and successfully implemented processes to meet key performance indicators and improve customer service quality. As the Call Center Director at Knology Holdings Inc and Afni, Inc., they developed strategies to consistently meet KPIs, implemented effective training programs, and achieved significant improvements in productivity, performance, and customer satisfaction.

Steve Harrison attended Georgia State University from 1972 to 1977, where they earned a Bachelor of Business Administration (BBA) degree with a focus on Accounting and Finance.