Benjamin P.

Benjamin P. has a diverse work experience spanning different industries. Benjamin is currently working at Paack as a Global Customer Support Manager since January 2022. Prior to this role, they were a Customer Support Manager at the same company from November 2020 to February 2022.

Before joining Paack, Benjamin pursued entrepreneurship in the digital content and marketing field for mobile apps. In September 2018, they started a venture with their partner to create a Local & Travel App, which was launched in the Google Play Store in July 2020.

Benjamin also worked at LaFourchette, where they held various roles. From November 2018 to August 2020, they served as a B2C&B2B Customer Care Manager, responsible for ensuring customer retention and reporting department KPIs. Prior to this role, they worked as a B2C Customer Care Supervisor from June 2016 to October 2018, focusing on KPI monitoring, onboarding new hires, and improving customer service procedures.

Earlier in their career, Benjamin worked at SAA International Assistance. From September 2011 to May 2016, they served as an Operations Supervisor, managing supplier relationships, training new hires, and monitoring employees. Prior to this role, they worked as a Medical and Technical Assistance Operator from October 2009 to August 2011 and as a Technical Assistance Operator from August 2008 to September 2009.

Benjamin P. completed their education at two institutions. From 2002 onwards, they attended the Liceo Francés de Barcelona, where they obtained their Baccalauréat. After that, from 2003 to 2006, they studied at the Universidad Autónoma de Barcelona, where they pursued a degree in Primer Ciclo de la Licenciatura en Ciencias Políticas y Gestión Pública. The field of study for both degrees is not specified.