Paola Martín Rodriguez

Paola Martín Rodriguez is an experienced professional in account management and customer service, currently serving as Operations Key Account Manager at Paack since February 2024. Previously, Paola held the position of Account Administrator at Coca-Cola Europacific Partners, providing support to regional companies. With a background in various customer-facing roles, including as Customer Success Team Lead and Senior Customer Support Specialist at Paack, Paola has demonstrated strong skills in B2B customer service and team management. Earlier experiences include positions in corporate administration at Dreamplace Hotels & Resorts, travel agency operations at LMX Viajes, and rental sales at SIXT and Europcar. Paola holds a Master's Degree in Protocol & Event Organisation and multiple certifications in travel and customer service management.