Ian Eddy is an accomplished Manager at PACCAR, leading the Global Operations Support Center since September 2018, where a team of 24 ensures 24/7 monitoring of critical systems and driving modernization efforts for digital transformation. Prior to PACCAR, Ian Eddy worked at Microsoft for nearly two decades, holding various roles including Sr. Systems Engineer and Service Owner for Manageability, overseeing 40,000 systems and managing agile development teams. Ian Eddy's career includes significant contributions to virtualization and monitoring solutions, including the deployment of Hyper-V and the management of enterprise-level infrastructures. Ian Eddy holds a degree from Washington State University, obtained between 1986 and 1990.
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