Theresa Ferrentino

Theresa Ferrentino is an experienced Customer Service Manager at Pace Analytical since December 2020, overseeing the development and implementation of lab services and policies, while also managing validation, auditing, scheduling, and resolving customer issues. Prior to this role, Theresa served at Con-Test Analytical Laboratory from 1998 to December 2020, progressing through positions as Client Services Manager, Business Development for the Northeast Region, and Client Services Supervisor, all focused on enhancing client relationships and satisfaction. Theresa holds an Associate's degree in Business Management from Holyoke Community College.