Since 1997, Pacesetter Claims Service has led the industry through technology, training and extensive support systems.  We've grown through claim related diversification into the multifaceted company that we are today.  Pacesetter is still family owned and operated with the core values that have kept us at the top of the industry.  Our growth has facilitated the acquisition of the top talent that oversee each facet to ensure quality and consistent levels of service.  Whatever your claims staffing needs are, Pacesetter has the answer.
Daily Claims, Catastrophe Claims, Desk Adjusters, Water mitigation file reviews/disputes, Appraisal/Dispute Resolutions and adjuster training.
Pacesetter has the adjusters and leadership to get the job done right.

Insurance

Property Management

Training

Pacesetter Claims Service, Inc

Pacesetter Claims Service, Inc's headquarters in Tulsa, OK, United States

Bill Brassfield

Richard Plass

Mark Jensen

Kelly Smoot

Kristen Prato

The Account Management team at Pacesetter Claims Service, Inc. is responsible for overseeing and nurturing client relationships, ensuring customer satisfaction, and managing client accounts to facilitate seamless claims processing. The team handles billing, financial reporting, and dispute resolution while coordinating closely with other departments to ensure consistent, high-quality service delivery.

Account Management

The Leadership Team at Pacesetter Claims Service, Inc. is responsible for setting the strategic direction and overseeing the execution of the company's vision and core values. This team comprises senior vice presidents, the CEO, vice presidents, and the CFO, who work together to drive business development, manage strategic initiatives, ensure operational excellence, oversee adjuster relations, provide legal counsel, and maintain financial health—all while ensuring the highest quality and consistency in service delivery across all facets of the company.

Leadership Team

The Operations team at Pacesetter Claims Service, Inc, led by the Vice President of Operations and supported by various directors and project leaders, ensures the seamless execution of daily and catastrophe claims, oversees desk adjusters, and manages water mitigation file reviews and disputes. This team is integral to maintaining high-quality service standards and operational efficiency through strategic oversight, process optimization, and continuous training.

Pacesetter Claims Service, Inc

Org chart

Teams

Account Management

Leadership Team

Operations

Offices

Pacesetter Claims Service, Inc

Org chart

Teams

Account Management

Leadership Team

Operations

Offices

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