America Rivera is an experienced professional in the hospitality and administrative sectors. Currently serving as a Guest Service Agent at Pacific Gateway Hotel at Vancouver Airport since November 2017, America is responsible for guest check-ins, reservation management, and customer service. Previous roles include Service Coordinator at Community Therapists Inc, where America managed client intake and clinician assignments, and Student Services Coordinator at Eminata Group, acting as the main contact for students and faculty. Additional experience encompasses administrative positions at Vancouver Career College, The Arts Connection, and The Portables, showcasing a strong background in customer service and office administration. America holds a Diploma in Business Administration and Management from Vancouver Career College and is currently pursuing further education at Vancouver Community College.
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