Robert Ma is an experienced New Business Analyst at Pacific Life since May 2013, specializing in risk management and operational efficiency within the life insurance sector. Responsibilities include assisting underwriters, enhancing workflows, establishing vendor relationships, conducting statistical analyses, and managing communication with the Risk Department. Prior to this role, Robert served as a Valet Attendant at Hilton Hotel, a Marketing Intern at iBank, and held sales associate positions at ARAMARK and Macy's, demonstrating a consistent commitment to customer service and operational support. Robert earned a Bachelor of Arts in Marketing from California State University, Fullerton, in 2013.
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