Lauren Woolley is a seasoned professional with extensive experience in clinical operations and customer success across multiple industries. Currently serving as the Manager of Clinical Operations at Hola since September 2024, Lauren previously held the position of Customer Success Lead at Education Horizons from November 2021 to September 2024. Prior roles include Application Support Manager and Customer Success Manager at Sentral, along with a Team Lead role in Customer Success at HealthEngine, where a diverse portfolio of up to 500 clients was managed. Further experience at HealthEngine includes positions as Campaign Account Manager and Enterprise Customer Success Manager, ensuring efficient solutions for enterprise clients. Lauren's earlier career included significant roles at Southern Cross Austereo and Primedia Broadcasting. Academic credentials include a Bachelor of Arts from the University of Cape Town and diplomas in Public Relations and Marketing from IIE Varsity College.