RF

Rachel Farnham

Customer Enablement Engineer at Packback

Rachel Farnham has worked for several companies since 2011. Rachel began their career at Macy's as a Sales Associate in 2011. In 2012, they worked as a Customer Service Representative at Groupon for City Staffing. From 2014 to 2020, Rachel worked for Grubhub in various roles, including Corporate Care Manager, Corporate Care Lead, Customer Care Lead, and Customer Care Specialist. Since 2020, they have been employed with Packback, where they have held the roles of Customer Enablement Engineer, Senior Product Support Representative II, Senior Product Support Representative, and Product Support Representative.

Rachel Farnham received their Bachelor of Arts in Digital Cinema from DePaul University in 2011. In 2009, they also participated in a study abroad program in Italian and Film Theory at DePaul University.

Location

Chicago, United States

Links

Work style

How I prefer to work

Remote & Office

Timeline

  • Customer Enablement Engineer

    December, 2022 - present

  • Senior Product Support Representative II

    March, 2022

  • Senior Product Support Representative

    April, 2021

  • Product Support Representative

    August, 2020