Julien Thomas

Client Services Director at Padam Mobility

Julien Thomas has a diverse work experience spanning various industries. Julien currently works at Padam Mobility as the Head of Customer Success, responsible for defining project scopes, conducting client onboarding, implementing solutions, and managing client satisfaction. Prior to this role, they held the position of Customer Success Manager at the same company, where they worked on project management and optimization proposals.

Before joining Padam Mobility, Julien worked as an Account Manager at Newlode Group for two years. Julien also served as a Client Manager and Associate Client Manager at Dimension Data, where they managed client relationships and projects. Additionally, they worked as an Engineer Commercial at SFR Business Team, an Analyst in tariff pricing and marketing at Credit Agricole, and an Analyst in Retail Credit at BNP Paribas. Julien started their career as a Marketing and Communication Officer at Mallyance.

Julien Thomas started their education in 2007 by attending Classe Préparatoire aux Grandes Ecoles de Commerce. Julien studied subjects such as economics, management, and marketing during their time there until 2009. From 2009 to 2013, they pursued a master's degree in e-commerce, marketing, and commerce from Montpellier Business School. In 2010 and 2011, they also obtained a licenciatura in business administration from Universidad ICESI. Additionally, in April 2014, Julien obtained a certification as a CISCO SALES Specialist for Unified Computing technology.

Links

Previous companies

BNP Paribas logo
SFR logo

Timeline

  • Client Services Director

    October 1, 2023 - present

  • Head of Customer Success

    June, 2021

  • Customer Success Manager

    September, 2020

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