Amanuel Tesfay Weldegebriel

Amanuel Tesfay Weldegebriel has extensive work experience in customer support and network administration. Amanuel worked at Paga Group Ltd as an Operation Support, where they ensured the delivery of excellent customer service by assisting customers and agents in a professional and efficient manner. Amanuel also responded to emails and escalated priority issues to the appropriate quarters for assistance. Prior to that, Amanuel worked at Apposit LLC as a Customer Support Specialist, where they resolved complex and escalated customer-related issues, managed testing communications for project work, and collaborated closely with software developers and support teams. Amanuel also has experience as a Network Administrator at Sheba University College, where they handled customer-related issues, managed project communications, and worked to foster high customer satisfaction. Amanuel's work experiences demonstrate their dedication to providing excellent customer support and their ability to collaborate cross-functionally for optimal outcomes.

Amanuel Tesfay Weldegebriel completed a Full Stack Web Developer program at Evangadi Tech in the year 2022. Prior to that, from 2014 to 2018, they attended Sheba University College where they obtained a Bachelor of Science (BS) degree in Computer Science. Additionally, Amanuel has obtained several certifications from Amigoscode in the year 2022.