Folashade Olaniyan

Quality Assurance Analyst at Pagatech

Folashade Olaniyan has had diverse work experience in various roles and industries. Folashade started their professional career in 2015 as a Customer Care Representative at 9mobile, where they handled customer queries, updated records, and conducted telemarketing. In 2017, they transitioned to being a School Administrator at LadunMercy Kiddies School, where they managed the day-to-day operations, curriculum planning, and parent-staff communication. In 2019, Folashade joined Paga Group Ltd as a Customer Experience Analyst, where they resolved customer queries and provided efficient service. Folashade later took on the role of Social Media/Email Correspondence Analyst, managing social media campaigns and engaging with followers. Currently, Folashade serves as an Operations Support Analyst at Paga Group Ltd, responsible for merchant support, API documentation, and monitoring product downtime.

Folashade Olaniyan obtained a Bachelor's degree in Forestry Technology from the Federal University of Technology Akure from 2008 to 2013.

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