Ifeanyichukwu Umeokoro

Ifeanyichukwu Umeokoro has a diverse work experience in various roles and positions. Ifeanyichukwu began their career in 2017 as a Teacher at Stockwell Schools, where they worked until 2018. In 2018, they joined Paga Group Ltd and held several roles, starting as a Call Center Customer Service Representative and later transitioning to roles such as Correspondence and Social Media Customer Service Representative, Customer Experience Executive, and Operation Support. In 2019, they became a CSR Representative specializing in Request Fulfillment and Incident Management. From 2020 to 2021, they served as a CSR Supervisor, focusing on Knowledge Management and Training. Currently, they work at Paga Group Ltd as an HR - Learning and Development Specialist in the People Operations department.

Ifeanyichukwu Umeokoro holds a Bachelor's degree in Sociology from the University of Ibadan. Aside from their formal education, Ifeanyichukwu has obtained certifications such as the McKinsey Forward Program from McKinsey & Company. Additionally, they have also earned a Customer Service Representative Certification (CSRC) from Whitten & Roy Partnership and completed the ITF Master Trainer Workshop offered by the INDUSTRIAL TRAINING FUND in Nigeria. The exact dates of completion for the CSRC and ITF Master Trainer Workshop are unknown.