Monica Ferreira Henrique

Monica Ferreira Henrique is an experienced Application Support Analyst at PageGroup, specializing in 2nd Level Technical Support for internally developed applications across billing sectors in Latin America since April 2022. Previously, Monica held several positions at AXA Assistance S.A. from July 2016 to April 2022, including GTS Analyst, Americas Technical Support Helpdesk L1, Technical Support Helpdesk, and Customer Service Representative. Earlier in her career, Monica worked as an Asistente administrativo at Brasfrigo S/A from July 2010 to June 2012, where responsibilities included production planning and inventory control. Monica holds a Bachelor of Business Administration from Universidade Estadual de Goiás, earned between 2010 and 2013.