Pedro C. is an experienced professional in the healthcare IT sector, currently serving as a TSS II at PagerDuty since January 2023, with expertise in REST API, Incident Management, and customer technical support. Prior to this role, Pedro C. worked as a HIS Consultant and Data Analyst at Seidor Chile, where responsibilities included SQL query construction and data extraction for reporting. As a Functional Analyst at Stacks Chile, Pedro C. managed several projects involving Electronic Health Records for primary healthcare. Earlier experience includes senior analyst roles focused on EHR systems and healthcare workflow management at Aplicaciones Computacionales SPA. Pedro C. holds a Postgraduate degree in Health Management from Universidad de Santiago de Chile and has completed additional studies in mobile app programming and biomedical informatics.
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