Alvin Uy

Alvin Uy has a strong background in product management and IT service management. Alvin started their career at Hewlett-Packard in 2005, where they held various roles including Service Level Manager and Configuration Manager for Business Intelligence/Decision Support Systems. During this time, they focused on managing service deliverables, handling customer escalations, and driving root-cause analysis. Alvin also established a Configuration Management process and led a project to map application dependencies.

In 2011, Alvin moved to ING as a Change Coordinator and ITIL Process Analyst. Their responsibilities included implementing and improving incident, problem, change, release, and configuration management processes. Alvin was also involved in customizing and deploying change management tools.

Alvin then joined IBM in 2012 as a Change Manager, where they chaired the weekly change advisory board and coordinated infrastructure changes for an international airline company.

From 2013 to 2017, Alvin worked at Hewlett Packard Enterprise as a Transition Manager and later as a Product Owner. In these roles, they focused on managing transitions and prioritizing the product backlog while analyzing business value and converting requirements into user stories.

Most recently, Alvin has been working at PageUp since 2017 as a Product Owner and later as a Product Manager. Alvin has been responsible for driving product development and strategy.

Overall, Alvin Uy has a strong track record in product management and IT service management, with expertise in Agile methodologies, ITIL processes, and business analysis.

Alvin Uy completed their Bachelor of Science degree in Computer Studies - Information Technology from an unspecified school from 2001 to 2005. Additionally, they obtained a Bachelor of Science degree in Computer Science from De La Salle University during the same period. There is no information available about any additional certifications that Alvin Uy may have obtained.