Andrew Tchen

Andrew Tchen started their work experience in 2016 as a Consultant at InsuranceCONNECT. Andrew analyzed client requirements, provided customer support, configured the web application, and conducted manual testing. In 2022, they joined PageUp as a Support Analyst. Their responsibilities include managing and processing tickets using customer service software and engaging with customers through live chat.

Andrew Tchen earned a Bachelor's degree in Technology (Computing Studies) from RMIT University, where they studied from 2012 to 2015. In addition to their degree, they recently obtained certifications in C# Basics for Beginners from Udemy in April 2022 and ISTQB Certified Tester - Foundation Level from ISTQB® - International Software Testing Qualifications Board in March 2022.