Jesse H.

Jesse H. has had a diverse range of work experience, with a focus on technical roles and customer support. They have worked at various companies including PageUp, IRESS, Medi7/ITAdmin Pty Ltd, and Scenovia Pty Ltd.

At PageUp, Jesse H. started as a Support Analyst, where they provided efficient and client-centric support, tracking and resolution of customer queries. They also took on the responsibilities of a Team Lead during a four-month period, ensuring the achievement of service level agreement (SLA) requirements. Jesse H. then moved up to become a Technical Business Analyst, managing projects and client relationships within the technical team. They were responsible for the execution of the global integration function and provided second-line support for integration-related cases.

Following this role, Jesse H. took on the position of Technical Client Solutions Consultant at PageUp. In this role, they supported the APAC implementation partner network by providing functional and technical support and consultation guidance. Their responsibilities included executing the global integration function and leading and supporting the technical team to deliver Professional Service projects.

Jesse H. also worked at IRESS as a 2IC & Senior Level 1 & 2 Application Support Analyst for Financial Markets. Their role involved providing support for financial market applications.

Prior to that, Jesse H. worked at Medi7/ITAdmin Pty Ltd as a 2IC & Senior Medical Receptionist, and at Scenovia Pty Ltd as a Website Developer during a work experience period.

A career break was taken by Jesse H. from December 2013 to March 2014.

Jesse H. began their education in 2002 at Victoria University, where they obtained a Certificate IV in Information Technology. In 2003, Jesse pursued a Diploma of Information Technology, specializing in Software Development, at the same institution. From 2004 to 2006, Jesse completed their Bachelor of Arts in Multimedia and Communication, also at Victoria University.