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Daphne Robertson

VP, Customer Experience and Operations at Hashtag Paid

Daphne Robertson has a wealth of experience in customer experience, operations, finance, and more. Daphne began their career in 2013 as a Market Researcher at Ringier. In 2014, they moved to CIBC, where they were a Communications and Governance Professional in Private Wealth Management. Daphne then joined TD Asset Management in 2015 for a Rotational Program. In 2016, Daphne joined Indigo as a Strategic Sourcing and Profit Improvement Professional. Daphne then moved to #paid, where they held the roles of VP, Customer Experience and Operations, Director, Customer Experience and Operations, Revenue Management, Operations & Program Success, and Revenue Operations. In 2020, they became a Mentor at the University of Toronto Women’s Student Association. In 2021, they were a Founding Fellow at On Deck Customer Success. In 2022, they became a Customer Success Coach at Catalyst Software and a Mentor and Life Coach at Co-Active Training Institute and Monday Girl, respectively.

Daphne Robertson has obtained an Honors Business Administration (HBA) degree from Ivey Business School at Western University, a Bachelor’s Degree in Finanza, generale from Università Bocconi, a Media, Information and Technoculture degree from Western University, and an Ontario Secondary School Diploma in Cinematography and Film/Video Production from Earl Haig Secondary School. Additionally, they have obtained certifications from Yale University, The Royal Conservatory of Music, and the Canadian Securities Institute (CSI).

Links

Previous companies

Ringier logo
CIBC logo
Indigo logo
Transformação Digital logo

Timeline

  • VP, Customer Experience and Operations

    July, 2022 - present

  • Director, Customer Experience and Operations

    June, 2020

  • Revenue Management, Operations & Program Success

    January, 2020

  • Revenue Operations

    June, 2018

  • Corporate Finance

    April, 2016