Alicia Brockway

Alicia Brockway, MBA, serves as the Referral Coordinator at Pain Specialists of Charleston, P.A., managing a high volume of referrals and ensuring proper patient care coordination within the psychiatry department. Responsibilities include reviewing medical records, obtaining prior authorizations, and utilizing Microsoft Excel for reporting to enhance the company’s strategic goals. Previously, Alicia held the position of Office Manager, where duties encompassed hiring processes, supporting medical staff, and managing patient communications. Alicia's career commenced as a Medical Office Receptionist at Charleston ENT & Allergy. Academically, Alicia holds a Master of Business Administration from Saint Leo University and a Bachelor of Science in Public Health from The Ohio State University.