Usama Ahmad Khan currently serves as an Executive in Unified Communications at PTCL.Official since December 2023, focusing on the administration of Active Directory, Azure AD, and Exchange systems, along with daily operations and support. Prior to this role, Usama was a CoreSupport Network Engineer at Configure, Inc. from December 2021 to April 2023 and worked remotely from Islamabad, Pakistan. Additionally, Usama gained experience as a Customer Service Engineer at dinCloud from October 2019 to October 2021, providing high levels of customer support and assistance with technical issues. Usama holds a Bachelor's degree in Electrical, Electronics, and Communications Engineering from Air University, completed in June 2019.