Client Relationship Management

The Client Relationship Management team at Palco, Inc. focuses on fostering strong partnerships with clients by ensuring exceptional support and individualized care experiences. They oversee communication between clients and service providers, address concerns, and facilitate access to resources, all while championing the values of transparency and integrity that define the company. This team’s diverse expertise—from account management to direct support—ensures that clients receive tailored assistance in navigating their self-directed care options.