Palco was the first company in the country to offer fiscal/employer agent (F/EA) services for self-directed programs and helped develop industry best practices. Today, we are the industry leader because we empower individuals to take control of their own care, and we do so with transparency and integrity.

Humanitarian

Rehabilitation

Palco, Inc.

Palco, Inc.'s headquarters in Little Rock, AR, United States

This department focuses on designing, building, and maintaining software applications.

Software Development

The Administrative and Support Services team at Palco, Inc. plays a crucial role in ensuring the organization's operational excellence and strategic alignment with its mission of empowering individuals in self-directed care. This team is responsible for overseeing administrative functions, enhancing client engagement, facilitating training and communication, and managing financial services—all while upholding the company's reputation for transparency and integrity. Their collaborative efforts support various departments and drive initiatives that enhance service delivery and operational efficiency.

Administrative and Support Services

The Client Relationship Management team at Palco, Inc. focuses on fostering strong partnerships with clients by ensuring exceptional support and individualized care experiences. They oversee communication between clients and service providers, address concerns, and facilitate access to resources, all while championing the values of transparency and integrity that define the company. This team’s diverse expertise—from account management to direct support—ensures that clients receive tailored assistance in navigating their self-directed care options.

Client Relationship Management

The Leadership Team at Palco, Inc. drives the company's strategic vision and operational excellence, ensuring alignment with its mission to empower individuals in self-directed care. Comprising key executives, this team focuses on innovation, market growth, policy development, and maintaining the highest standards of transparency and integrity in service delivery, ultimately enhancing the customer experience and shaping industry best practices.

Leadership Team

This department oversees the intake and authorization processes, ensuring efficient operations and IT management.

Operations Management

This department focuses on providing compassionate support and personal care to individuals in need.

People (5)

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Other teams

Administrative and Support Services

Client Relationship Management

Leadership Team

Operations Management

Care Services