Diego Ortega

Diego Ortega is an accomplished Operations Manager at Pan-American Life Insurance Group since August 2019, overseeing all insurance operations and ensuring compliance with Service Level Agreements and internal policies. Prior experience includes serving as IT Services Manager at Corporación Multi Inversiones, where Diego managed corporate systems and application services, and as a Product Specialist at SAP, leading teams to design software solutions and IT landscapes. Diego's earlier roles include Corporate IT Manager at Pantaleon Sugar Holdings, Systems and Operations Manager at AIG, and SAP Consultant at Telefonica. Educational qualifications include an MBA in Strategy, a Master of Science in Reliability Administration, and a degree in Computer Science and Information Technology, all from Universidad Francisco Marroquín.