Michael Sanchez

Michael Sanchez has extensive experience in customer service and hospitality, currently serving as Lead Concierge at Palladion Services, LLC since March 2021, where responsibilities include ensuring security and assisting residents. Prior roles include Community Engagement Intern at Washington Gateway Main Street and Reservations Sales Specialist at Four Seasons Hotels and Resorts, recognized for outstanding relationship-building with clients. Michael's experience also spans positions at The Ritz-Carlton Hotel Company as Club Lounge Concierge and at The Godfrey Hotel Boston as Night Audit Supervisor, consistently delivering exceptional service. Earlier roles included Senior Front Desk Hospitality Agent at Hyatt Regency Boston and Sales Associate/Pacer at Nike. Michael holds a concentration in International Business Management from Bunker Hill Community College, currently studying at Northeastern University.