Félix Zambrano Fernández

Félix Zambrano Fernández has a wealth of experience in customer and employee experience, working as a freelance consultant and trainer for various companies. Félix has co-founded and served as joint CEO for companies focused on implementing customer experience strategies and technological solutions. Félix has also worked as a Director of Office for banking institutions and holds a Master's degree in Banking Management and a Bachelor's degree in Business Administration. Currently, Félix continues to mentor business and entrepreneurship through programs aimed at improving business results. Félix's expertise lies in helping businesses improve their results through effective customer experience management.