Andy S.

Andy S. is an experienced professional in community and customer engagement, currently serving as the Head of Community at Palmstreet since May 2024. Prior to this role, Andy held the position of Head of Customer Experience at Laird Superfood, where efforts focused on standardizing knowledge transfer to support business scalability. In a consulting capacity at Aspen Green Clean, Andy improved operational efficiencies through supplier consolidation and streamlined employee scheduling. As Head of Customer Support at Community Phone, Andy led a team to significantly reduce customer wait times and enhance satisfaction. Previously, as Director of Customer Engagement at Mindful Health LLC, Andy contributed to redesigning the customer engagement strategy to improve overall customer experience. Andy holds a BA in Journalism and Advertising from the University of Northern Colorado.