Andres Flores

Andres Flores is a seasoned professional in customer success and network security, currently serving as a Global Solutions Architect at Palo Alto Networks since September 2019, where leadership of a team resulted in the execution of 96 product training sessions within 12 weeks and a redesign of the customer journey for NGFW services that significantly impacted over $300 million in annual revenue. Prior to this role, Andres held various positions in customer success management across organizations such as Lever, Centrify Corporation, and Upwork, achieving high retention rates and fostering client relationships with key stakeholders. Educational credentials include a Bachelor of Science in Psychology from Santa Clara University and a Program and Project Management certification from the University of California, Santa Cruz Extension.