Anna Kot

Anna Kot is an accomplished professional with extensive experience in customer success and network security management. Currently serving as a Senior Network Security Customer Success Manager at Palo Alto Networks since April 2022, Anna has previously held positions such as Customer Success Manager at AvePoint and Customer Success Account Manager at Vend, where an impressive retention rate of 98.8% and successful migration of 60% of the customer base to a new pricing platform were achieved. Additionally, Anna's background includes roles as a Customer Advocate at Mimecast, where customer complaints were effectively resolved, and as an End User Computing Consultant and Fund Administrator at acsis Ltd, contributing to customer support and financial reporting functions. Educational qualifications include a Bachelor of Commerce in Marketing from Nelson Mandela University.