Nupur Prakash

Nupur Prakash is an experienced leader in customer success and technology consulting, currently serving as the Customer Success Engineering Leader at Palo Alto Networks since September 2023, overseeing a team responsible for managing over $250M ARR, including AI and Cloud products. Prior to this role, Nupur held the position of Enterprise Customer Success Leader at Okta, Inc. from July 2015 to March 2023, where a customer growth engine was created to enhance customer satisfaction and retention for large enterprise clients. Previous experience includes serving as a Senior Manager in Data and Technology Advisory Services at Ernst & Young, leading client engagements focused on enterprise architecture and IT strategy, and holding senior roles at Microsoft Corporation, where Nupur managed enterprise services and developer solutions across the West region. Nupur founded Nemeic Technologies LLC, providing consulting services in enterprise architecture and product management. Nupur holds a Bachelor's degree in Computer Science from the University of California, Berkeley.