Steffie Honadi

Steffie Honadi is an experienced professional in guest experience and service quality within the hospitality industry, currently serving as the Guest Experience & Service Quality Manager at Pan Pacific Singapore since July 2023. Previously, Steffie held the position of Service Quality Manager and Service Quality Assistant Manager at ONE°15 Marina Sentosa Cove, contributing to service excellence from March 2019 to July 2023. Prior roles include Quality Manager positions at multiple Centara resorts and an F&B Trainee role at Hotel de la Paix. Steffie's career began in human resources at Centara Grand Island Resort & Spa, Maldives, where Steffie advanced from Human Resources Coordinator to Senior HR Officer. Academically, Steffie completed a B.Sc (honors) in International Tourism Management from Lancaster University and received an Ontario Diploma from Sunway College, complemented by education at BHMS Business & Hotel Management School.