About Panasiatic Solutions
Founded in 2010 in Bacolod City, Philippines, Panasiatic Solutions is a high-performing contact center delivering exceptional CX through a people-first, operationally agile model. Trusted by a Fortune 500 telecom leader for over 15 years, we specialize in secure, scalable, and cost-efficient enterprise delivery.

Key Statistics
* Workforce: 3,000+ skilled agents with a <3% attrition rate.
* Security: 100% on-premise operation with ISO 27001, PCI-DSS 4.0, and SOC 2 certifications.
* Infrastructure: Two state-of-the-art facilities remodeled in 2024.

Our Services
* Voice Support: Full-service customer care, tech support, retention, and billing.
* Omnichannel: 24/7 seamless delivery across Chat, SMS, and Social Media.
* AI-Ready: Modular add-ons for sentiment analysis and workflow automation.

Panasiatic Solutions

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