Kateryna Antonenko is a Senior Customer Success Manager at PandaDoc since June 2021, where responsibilities include supporting over 400 mid-market customers with approximately $1.5 million in annual recurring revenue, overseeing customer onboarding and implementation, and driving growth and retention while achieving consistent high performance in customer adoption. Kateryna has been recognized as a winner of the President's Club in 2021 and 2022 and actively mentors new Customer Success Managers. Previously, Kateryna worked at M2E from October 2018 to June 2021 as an Onboarding Specialist and Customer Support Specialist, focusing on client onboarding, email marketing campaigns, customer health monitoring, pre-sales assistance, and technical support. Kateryna holds a Magister (Mgr) degree in Logistics from Uniwersytet WSB Merito Wrocław and a Master’s degree in Logistics, Materials, and Supply Chain Management from Dnipro University of Technology.
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