Brianna Ponce

Brianna Ponce currently serves as a Sales Lead at Pandora, where responsibilities include assisting an average of 40 customers daily and maintaining store operations five times a week since November 2019. Prior experience includes a role as a Sales Service Advisor at Best Buy from August 2021 to May 2022, where Brianna engaged with 100 customers to promote sales and processed various transactions. Earlier, as a Customer Service Representative for Columbus Delivery & Logistics from July 2015 to June 2019, Brianna managed approximately 40 phone inquiries per shift regarding product availability and order status. Brianna holds a Bachelor’s degree in Sociology with a concentration in Criminology from Ramapo College of New Jersey, completed in May 2023.