Federico C. is a seasoned professional with over 15 years of leadership experience in commercial business development and customer experience within the luxury watchmaking industry. Currently serving as the Client Experience Director for HQ Commercial Omnichannel at Panerai, Federico focuses on delivering a seamless client experience across all channels. Previously, as the External Boutiques Business Development Manager at Panerai, Federico emphasized boutique performance and client relationship management. Federico also held significant roles at Vacheron Constantin, where responsibilities included business development and sales management across Italy and South East Europe. Federico holds a Master of Science in Business Administration in Service Management & Service Engineering from the University of Applied Sciences in Geneva.
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