Lauren Hickey

Lauren Hickey currently serves as a Client Success Manager at Panorama Education since 2019, where responsibilities include managing customer accounts and guiding clients through product features. Prior to this role, Lauren held positions at ThirdChannel as a Customer Success Manager, Project Coordinator, and Field Team Manager, overseeing retail projects and managing over 100 remote contractors. Lauren also gained experience as a Policy Intern at Open Communities Alliance, where research and analysis of housing policies were conducted, and as a Patient Access Administrator at Nantucket Cottage Hospital, focusing on patient information management. Education includes a Bachelor’s Degree in Sociology from Trinity College-Hartford, with a focus on Community Development and Progressive Social Movements, as well as experience in youth mentoring and account management internships.