Andrew Dooley

Andrew Dooley has a diverse work experience spanning various roles and industries. Andrew currently holds the position of Head of Customer Enablement at Panther since November 2021. Prior to this, they worked at Duo Security for six years, serving as the Manager of Global Knowledge & Communities from July 2016 to November 2021, and as the Community Content Manager from March 2015 to July 2016. Andrew also co-founded and organized Intermitten, an organization they were involved with from October 2015 to January 2018.

Before their time at Duo Security, Andrew worked as a Web Producer and Social Media Specialist at MLive.com from May 2013 to February 2015, where they managed MLive.com content and platforms with a focus on social media optimization. Andrew also gained experience as a Technical Writer at Google from October 2012 to May 2013, where their responsibilities included technical writing, editing, and planning content for hardware and operating systems.

Earlier in their career, Andrew held positions such as Editorial Intern at MLive.com from May 2012 to October 2012, Student Life Editor at Central Michigan Life from May 2011 to May 2012, and Editor-in-Chief at The Central Review from April 2010 to May 2012. Andrew also served as a Content Intern/Managing Editor at Outdoor Hub LLC from May 2011 to August 2011.

Furthermore, Andrew worked as a Writing Center Consultant at Central Michigan University from August 2010 to May 2011, where they assisted students in person and online with their writing goals, including citation and page formatting, thesis statements, organization, and content generation.

Overall, Andrew Dooley's work experience showcases their expertise in customer enablement, knowledge and community management, content creation, social media optimization, technical writing, and leadership positions in the media and technology industries.

Andrew Dooley attended Central Michigan University from 2007 to 2012, where they earned a Bachelor of Science degree. Andrew'sfield of study at Central Michigan University was English - Creative Writing and Religion. In 2020, they obtained a certification in KCS v6 Fundamentals from The KCS Academy, which is the only authorized certifying body for KCS. Currently, they are pursuing a degree in Strategic Communications with a focus on Organizational & Leadership at Michigan State University, which started in 2021 and is expected to end in 2022. No specific field of study is mentioned for this degree.