Matthew Steen

Matthew Steen currently serves as a Partner Success Specialist at Papaya since September 2025. Previously, Matthew held the position of Leave Specialist at Sparrow, where responsibilities included managing employee leave processes during significant life events. Before Sparrow, Matthew worked as Lead Engagement Manager at Accurity Consolidated, leading a team to establish customer success relationships in appraisal management. Additionally, Matthew was an Enterprise Account Manager at eTailPet, assisting independent businesses with onboarding e-commerce solutions, and served as Pricing Analyst - Account Manager at Burkhardt Sales and Service, managing pricing and communication between suppliers and retailers. Matthew's career began as Operations and Training Manager at TBGoods of Gainesville, where initiatives in training and operational standards significantly improved company performance.