Mahbubul Alam Uzzal

Assistant Manager - Issue Resolution at Paperfly

Mahbubul Alam Uzzal has a diverse work experience that spans several companies and roles. Starting in 2014, Uzzal worked as a Senior Trainee at Grameenphone Ltd, where they provided quality customer service and solved customer problems. In 2018, they interned as an HR Intern at Intertek Bangladesh. At Uber, Uzzal held multiple positions, including Lead in Greenlight Operations and Partnership Operations. In these roles, they managed teams, developed training materials, and built business relationships. As an Assistant Manager at Alesha Holdings Ltd., Uzzal provided leadership and operational oversight. Currently, they are working at Paperfly as an Assistant Manager, responsible for tracking operational performance and improving programs.

Mahbubul Alam Uzzal completed their Bachelor of Business Administration - BBA with a specialization in Human Resources Management from United International University. Mahbubul Alam attended this institution from 2013 to 2018. Prior to that, they pursued Business Studies at Dhaka Commerce College from 2010 to 2011. Mahbubul Alam also studied Business Studies at Hazrat Shah Ali Model High School from 2008 to 2009. In addition to their formal education, Mahbubul has obtained various certifications on topics such as job hunting, strategic planning, communication, customer service, Excel, leadership, personal branding, stress management, SQL, and time management from LinkedIn in August 2020.

Links


Timeline

  • Assistant Manager - Issue Resolution

    February 1, 2024 - present

  • Assistant Manager - Operation Support

    February, 2022