Pooja Anand

Director of Customer Operations at Paperless Post

Pooja Anand has a diverse work experience spanning over a decade. Pooja most recently served as the Director of Customer Operations at Paperless Post starting in April 2023. Prior to that, they worked as a Senior Manager, Social Media Customer Experience at Warner Bros. Discovery from December 2021 to July 2022. Pooja also worked at TikTok as the User Support Lead from August 2020 to December 2021. Before that, they held the role of Customer Experience Lead at Jetblack (Walmart) from November 2019 to February 2020. Pooja's experience also includes working at JioSaavn as an Audience Experience Manager from January 2017 to August 2019 and as a Brand Solutions Associate from January 2016 to January 2017. Pooja previously worked as a Digital Partnerships & Development Analyst at American Express from January 2014 to February 2015. Pooja has also worked as a Freelancer in Marketing & Content from October 2013 to December 2013. Earlier in their career, they held roles such as Marketing Coordinator at Jaguar Land Rover North America from June 2012 to June 2013, and Digital Marketing & Social Media Intern at MetLife from June 2011 to August 2011, and at Food Network from October 2010 to December 2010.

Pooja Anand holds a B.A. degree in Economics, Journalism & Media Studies from Rutgers University. The specific duration of their education and any other academic experiences are not provided.

Links

Previous companies

Warner Bros. Discovery logo
TikTok logo
MetLife logo
American Express logo

Timeline

  • Director of Customer Operations

    April, 2023 - present