Er. Jignesh Shah

Er. Jignesh Shah has extensive work experience in technical customer support and engineering roles. Er. Jignesh started their career in 2013 as a Software Support Professional at PaperSave, where they provided technical assistance to customers. Er. Jignesh then progressed to become a Technical Engineer, responsible for troubleshooting and resolving technical issues. In 2016, they transitioned to the role of Tier3 Engineer (Developer Support), where they provided specialized support to software developers. Er. Jignesh later became the Tier3 Support Lead Engineer, leading a team of support engineers and ensuring efficient resolution of customer issues. In 2017, they were promoted to the position of Customer Support Team Lead, where they managed a team and supervised support operations. Er. Jignesh worked at PaperSave until August 2022. In 2021, they joined PairSoft as a Technical Customer Support Lead, leveraging their expertise in providing tier3 technical support to customers.

Er. Jignesh Shah completed their Bachelor of Engineering (BE) in Information Technology with a 7.14 CGPA from L.D.College of Engineering between the years 2009 to 2013. Prior to that, they pursued their Higher Secondary Certificate (HSC) in Science, achieving a score of 91%, from JS Higher Secondary School between 2007 and 2009. In 2006, they completed their Secondary School Certificate (SSC) with a score of 91.23% from RBV. The field of study for this degree is not specified.