Sophie Dicksen Hensing currently serves as the Onboarding Manager - Customer Success at Papirfly, a position held since August 2022 and a continuation of their role at BrandMaster, where Sophie has been a Customer Success Manager since January 2020. Sophie has extensive experience in project management and customer relations, having worked as a Kundansvarig/Project Manager at Resolut Marketing Systems since February 2011, and previously as an Assistent på marknadsavdelningen at Svenska Spel. Early career roles include positions as an Informatör at Tria, a Telefonist/Handläggare at Unionens arbetslöshetskassa, and various responsibilities in childcare and caregiving. Sophie holds a Magisterexamen in Media and Communication Science from Uppsala University and has completed courses towards a master's degree in Business Administration at Stockholm University, along with studies in English at Brudenell School of English in London.
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