Paradigm Quest
Colin Mills is a seasoned professional in the financial services sector, currently serving as Vice President of Institutional Sales at Paradigm Quest since January 2016. Mills previously held the position of Vice President of Treasury at CFF Bank from June 2014 to October 2015. An extensive career at Canada Mortgage and Housing Corporation (CMHC), spanning from 1987 to 2014, includes significant roles such as Director of Securitization Operations, Special Advisor for Canada Mortgage Bond Development, Director of the Mortgage-Backed Securities Centre, Commercial Underwriter, and Senior Market Analyst. Mills holds a Master's Degree in Urban Studies/Affairs from Queen's University, obtained between 1986 to 1990, and a Bachelor's Degree in Social Sciences from McMaster University, completed between 1982 to 1986.
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Paradigm Quest
Paradigm Quest Inc. is a leading, innovative Business Process Outsourcing (BPO) company in the Canadian mortgage industry with offices in Toronto, Vancouver and Montreal. Paradigm underwrites over $10 Billion of mortgages annually and is fully operational in English and French. Paradigm was founded in 2004 by its senior management team and was the first pure BPO dedicated to mortgages in Canada. Paradigm has consistently endeavored throughout the years to provide its clients with customizable cost-effective end to end business solutions that focus on enhancing the overall mortgage experience for our broker partners, institutional partners and homeowners. We are a people centered organization, committed to putting our teams first. Simply put – we hire, train, promote and retain exceptional and passionate people, for the express purpose of creating an extraordinary Paradigm family and customer experience. By constantly challenging conventional thinking, we have fostered an atmosphere where people consistently strive to exceed expectations and delight our customers! Since inception, Paradigm has successfully harmonized a service-oriented operations team with best in class technology, resulting in the accumulation of $26 Billion of Assets Under Administration, 14 white label brands and counting, an “above average” ranking by S&P, and strategic partnerships with several credit unions and 3 of the top 6 major Canadian Banks. We pride ourselves on offering a standard of service that is second to none. Our growth is driven by our leading industry experts, who have extensive knowledge of the mortgage market, and who are passionate about delivering a best in class mortgage experience for all our clients.