Clayton Albuquerque

Clayton Albuquerque has extensive experience in customer service management, currently serving as a Supervisor de atendimento ao cliente at Parafuzo.com since April 2017. In this role, Clayton oversees team management and performance monitoring, as well as training new staff in various customer support channels, including Chat, E-mail, and Reclame Aqui. Prior to this, Clayton worked at Walmart.com - Brasil as an Auxiliar de Customer Service, where responsibilities included managing customer interactions on social media regarding financial inquiries and complaints. Additionally, Clayton held the position of Assistente administrativo at MR translogística, focusing on inventory management and transportation documentation. Education was pursued at Estácio from 2016 to 2017.