Paragon Banking Group
Aga Wilson is an accomplished Customer and Brand Experience Lead (Senior Insight Manager) at Paragon Banking Group PLC, with a strong background in customer and market insight management since April 2019. Key responsibilities include managing quantitative and qualitative insight projects, championing customer centricity, engaging stakeholders, securing budgets, and presenting insights to drive business change. Prior experience includes roles as Research Manager at Ipsos MORI and GfK, where responsibilities involved overseeing customer experience insight programs and enhancing client sample management processes. Aga also held positions at Delcam, H&M, Direx Logistic Services, and GfK in various research and analysis capacities. Education includes a Master's degree in Management and Marketing from Bialystok University of Technology.
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