Veronica Kozak

Client Support Engineer at Paragus Strategic IT

Veronica Kozak has a diverse work experience spanning from 2012 to the present. Veronica has worked as a Client Support Engineer at Paragus IT since 2020. Prior to that, they worked as a Personal Computer Repair Technician at GoGeeks! Computer Rescue from 2018 to 2020, where they used troubleshooting methods on various technology and provided help desk support. In 2018, they also worked as a Customer Service Manager/Social Media Manager at Martin's Floor Covering Inc., where they responded to customer requests, engaged online audiences, and maintained brand integrity. Before that, they worked as a Sales associate at FACES and Staples from 2017 to 2018 and 2016 to 2017 respectively, where they greeted customers, made sales, and met daily quotas. Veronica also worked as a Data Entry Specialist at Big Voodoo Interactive in 2015 and as an Information Technology Student at Lower Pioneer Valley Career Tech from 2012 to 2016, where they serviced and repaired laptops and workstations.

Veronica Kozak has a strong educational background in computer systems engineering. Veronica attended Springfield Technical Community College from 2016 to 2020, where they focused on this field of study. Prior to that, they completed high school at Agawam High School in 2016 and received their high school diploma with a focus on general studies.

In addition to their formal education, Veronica holds certifications in networking and security. In May 2016, they obtained the Cisco Certified Network Associate Routing and Switching (CCNA) certification from Lower Pioneer Valley Career Tec. Veronica had previously acquired the Cisco Certified Network Associate Security (CCNA) certification in May 2015 from the same institution, showcasing their expertise in both networking and security.

From the available information, it can be concluded that Veronica Kozak has a solid educational foundation in computer systems engineering, supplemented by their certifications in networking and security.

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Timeline

  • Client Support Engineer

    January, 2020 - present