Susan Ramaswamy

Susan Ramaswamy is an experienced Customer Success Manager currently at Parallax since January 2022, focusing on fostering personalized client relationships and optimizing resource planning. Previously, Susan served as the Director of Customer Service at Prodege, LLC, where responsibilities included enhancing customer support experiences and achieving high satisfaction ratings. Susan's background also includes leadership roles such as Director of Member Services at InboxDollars, where significant improvements in customer ratings were achieved, and management positions at ThreeWire, Manpower, USBANK, and SOURCECORP, each emphasizing recruitment, staffing, and customer service strategy. Susan holds an Associate of Science degree in Business Administration, Management, and Operations from Minneapolis College.